NOSSCR's Referral Service for Disability Law Firms
A warm-transfer referral program that connects Social Security disability claimants to NOSSCR member firms—powered by Chronicle's secure technology platform.
The NOSSCR Referral Service has operated for more than 30 years to help unrepresented Social Security disability claimants find qualified representation.
What Is the NOSSCR Referral Service?
The NOSSCR Referral Service is authorized by statute and was created to meet SSA's requirement to provide referral options to claimants who receive unfavorable decisions. For more than three decades, NOSSCR has connected disability claimants with experienced representatives through this program, and SSA offices regularly share the Referral Service phone number with unrepresented claimants who need help.
We do not participate in commercial “lead generation.” Instead, NOSSCR operates a mission-driven referral service that prioritizes increasing representation for claimants while sustaining NOSSCR's advocacy, education, and member support work.
Statutorily Authorized
Created to fulfill SSA requirements for claimant referral options
30+ Years of Service
Trusted by SSA offices and claimants since 1994
Mission-Driven
Not commercial lead-gen—focused on increasing representation
How the Referral Service Works for Your Firm
This portal gives NOSSCR member firms a clear, structured way to receive and track warm-transferred referrals from NOSSCR's call center.
NOSSCR screens every caller
Trained staff answer calls from disability claimants, determine their legal needs, and confirm basic eligibility for a referral based on SSA claim status and representation status.
The system finds a suitable firm
Using your firm's geographic and case-type preferences, the system suggests an appropriate firm match so callers are connected to offices that can actually help.
Warm transfer to your office
Eligible callers are live-transferred to your firm's designated number. NOSSCR staff introduce the caller before transferring, reducing friction and improving conversion.
You accept or decline the case
Your team speaks with the claimant, applies your own professional judgment, and decides whether to accept representation. Not every referral will become a client—and that is expected.
Transparent billing at the end of the period
Accepted warm transfers are tracked and summarized into invoices. You receive clear, itemized billing supported by NOSSCR's nonprofit partner and modern payment tools.
Why Participate in the NOSSCR Referral Service?
Member firms use the Referral Service to build sustainable, compliant disability practices while supporting NOSSCR's broader mission.
Mission-aligned referrals
Join a program built to increase representation for disability claimants, not a commercial lead-gen marketplace.
High-intent, pre-screened callers
NOSSCR staff screen calls to identify likely SSDI/SSI matters and confirm that callers are unrepresented and have pending claims where appropriate.
Geography and practice fit
Configure your preferred zip codes, states, and case parameters so you receive referrals that align with your firm's capacity and strategy.
Clear, predictable pricing
Warm transfers are billed per call in simple tiers (e.g., by SSDI/SSI age band or appeal level), with invoices that show what you were charged and why.
Support for NOSSCR's advocacy
Revenue from the Referral Service helps sustain NOSSCR's policy advocacy, education, conferences, and member resources.
No lead-gen compliance risks
A nonprofit referral service structured to avoid TCPA, TSR, DNC, and state-bar ethics issues associated with commercial lead generation.
Built for Compliance and a Better Caller Experience
The NOSSCR Referral Service is structured as a statutorily authorized, nonprofit referral program—not as a for-profit lead-generation service. NOSSCR does not use auto-dialers, does not run aggressive telemarketing campaigns, and designs this program to avoid TCPA, TSR, DNC, and state-bar ethics issues commonly associated with commercial lead generation.
Every call is answered live by experienced staff who focus on helping callers find appropriate representation, including connecting them with nonprofits when possible. Claimants speak to real people, not phone trees, and receive a “warm” introduction to your firm before any transfer occurs.
Ready to Enroll Your Firm?
To start receiving referrals through the NOSSCR Referral Service, member firms complete a simple enrollment process with coverage areas, case preferences, and contact information. NOSSCR then confirms your participation and configures your firm in the referral system.
Technology Partner
Powered by Chronicle
This referral portal is operated by Disability Equality and NOSSCR using Chronicle, a modern, AI-enabled platform built for Social Security disability practices.
Daily document checks
Automatically scan for new SSA documents so your team stays ahead on deadlines and developments.
Team-wide, secure ERE access
Give your team centralized, permissioned access to Electronic Records Express for viewing and uploading records.
Detailed case status views
See Alleged Onset Date (AOD), Date Last Insured (DLI), hearing dates, consultative exams (CEs), and decisions from initial through appeals in one place.
Fast medical chronologies
Receive AI-generated medical chronologies, often within about an hour, automatically updated as new evidence arrives.